RESEARCH
Part 1: Threat Actors Don't Pick You. You Just Happen to Be There.
There's this idea that floats around—usually in boardrooms and in forums—that advanced threat actors operate like surgeons. They pick a target, they plan it out, they execute. Super deliberate. Undeniably cinematic. It implies that a breach is something that happens ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Leveraging Technology for Growth: The Advantages of Automating Business Processes
Are you looking to automate your business processes with technology? Your business has many areas you could automate. From analytics to project management, repetitive tasks, and mundane work are the perfect candidates ...
Creating a Website that Converts: Tips for Improving User Experience
Your website is the first impression your business projects to potential customers. Improving website user experience good user experience is crucial to keep visitors engaged and convert them into customers. A well-designed ...
Launching a Successful Digital Marketing Campaign
Whether you're a new business owner or have years of experience, establishing a digital marketing strategy takes knowledge and time. With these tips, you can launch a successful digital marketing campaign and ...
Create an Effective Email Marketing Strategy and Boost Customer Engagement
Do you want to convert email subscribers to loyal customers? Focus on increasing customer engagement through your emails. An email list is one of the strongest tools in your marketing strategy. So ...
Cloud Computing for Small Businesses
If you're not harnessing the power of cloud computing for small businesses, it's time to start! Cloud technology provides internet-based services using apps, storage, and processing. It's usually available "a la ...
Understanding SEO: A Beginner’s Guide to Search Engine Optimization
Search engine optimization (SEO) ensures your website and content appear early in search engine rankings. When a person uses a search engine, your relevant content should be among the first they find ...
FTC Safeguards Will Impact All Of Your Clients: What You Need To Know
Are you ready for June 9th? Are you aware that on June 9th one of the largest opportunities of the decade is going to fall into your lap? Are you ready for ...
Protect Your Business from Cyber Attacks: Common Cybersecurity Mistakes
Cybersecurity mistakes can cost your business a fortune and ruin customer trust. While experts expect cyber attacks to double in the next two years, more than half of small businesses have yet ...
The Benefits of Using a CRM System: From Increased Productivity to Improved Analytics
A customer relationship management (CRM) system can improve nearly every area of your business and help you scale your customer management. So why does your business need a CRM system? A Proven ...
How Technology Can Help Scale Your Business: Key Areas to Focus On
Scaling your business with technology is an excellent way to increase profit margins and revenue. No matter what part of your business operations you need to streamline, you can find an app, ...
Maximize Your Business Potential with a Social Media Marketing Strategy
Creating a social media marketing strategy for your business means maximizing business potential. If you're using social media platforms without a strategy, you're missing a big opportunity for growth. Why You Need ...
Why Content Marketing Is the Future of Advertising
Televisions, billboards, and the internet bombard people with advertisements and marketing ploys. This development has led to over 65 million people using ad-blockers to reduce interruptions in their interests. Those who aren’t ...
