RESEARCH
Part 1: Threat Actors Don't Pick You. You Just Happen to Be There.
There's this idea that floats around—usually in boardrooms and in forums—that advanced threat actors operate like surgeons. They pick a target, they plan it out, they execute. Super deliberate. Undeniably cinematic. It implies that a breach is something that happens ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Using Big Data Analytics to Improve Business Operations
Analyzing collected information can uncover nuances about your target market that can be hard to catch with human intuition alone. For example, you can discover correlations between events and an uptick in market activity through data evaluations. This method can ...
Do you have the security leadership to meet FTC Safeguards?
In June Security Leadership will NOT be an Option At this moment, your MSP has two options: change or get left in the ...
Enhance Your Marketing Strategy with AI and Machine Learning
You’ve likely seen a chat window appear on a web page indicating someone is available to help. That available assistant is often an AI the business has adapted to customer engagement with ...
Essential Elements of a Winning Digital Marketing Strategy
A successful digital marketing strategy is essential for maintaining and growing your business. But if devising digital marketing campaigns doesn't come intuitively, that's okay! Knowing the basics of what to include in ...
Reasons Network Security Should Be a Top Priority for Your Business
A computer network streamlines your business operations, boosts productivity, and improves customer experiences. With this reliance comes the need to make sure your network is safe. Let’s explore why network security is ...
The Rise of AI Tools and Their Impact on Business Processes
In today's ever-evolving technological landscape, artificial intelligence (AI) tools have emerged as a game-changer for businesses of all sizes. Major tech companies like Adobe, Microsoft, and Amazon have spearheaded these innovations. With ...
The Impact of the Global Chip Shortage: How Businesses Can Adapt
The global chip shortage has become a significant challenge for the tech industry. With the pandemic disrupting supply chains, increased demand for electronics, and unpredictable weather conditions affecting chip manufacturing, the shortage ...
Revolutionizing Content Creation with AI: How to Embrace the Future Responsibly
AI-generated content is transforming the way businesses approach content creation and marketing. With today's advancements, AI can produce content that mimics human writing. This presents opportunities and challenges for your business. Adapting ...
FTC Safeguards: If You’re Not Thinking About vCSO Someone Else Will
The FTC Safeguards rule is NOT a fad. It is here to stay and if you aren’t thinking about how you can help ...
Ransomware Attacks on the Rise: Why Businesses Are Paying the Ransom
A small retail business was hit by a ransomware attack. Cybercriminals encrypted their critical data and demanded a ransom of $50,000 for decryption. Despite having a backup system, the company decided to ...
Strengthening Your Business’s Security: Best Practices for Password Protection
The Top Password Mistakes Business Owners Make Make sure that you aren't falling into these common password pitfalls: Using Weak Passwords Avoid using easily guessable passwords. For example, if your password is ...
Using Technology to Work More Effectively
The pandemic has changed the way people work and collaborate. Since the rise of the hybrid setup, teams have become more dependent on technology. Workplace tools allow for greater productivity and seamless ...
