RESEARCH
The Policy Everyone Ignores—Until They’re Looking for Someone to Blame
Meet Steve. Steve is that guy. He’s the one who clicks every email. If a Nigerian prince asks for bank details? Steve’s got it covered. If there’s a flashing pop-up that says “YOUR COMPUTER IS INFECTED! CLICK HERE!”—Steve’s already on ...
Cyber Compliance
Would You Skip a Blood Test? Then Why Are You Ignoring This?
You wouldn’t skip your annual physical. You wouldn’t ignore your dentist until your teeth started falling out. And if your doctor said you needed a colonoscopy, you might put it off… but you’d still get it done. Because deep down, ...
Compliance as a Service Is Sinking—Are You Going Down With It?
For years, MSPs have been selling Compliance as a Service (CaaS) as a golden opportunity. Regulations were tightening. Clients were scared. And compliance frameworks seemed like the perfect way to get businesses to take security seriously. But here’s the reality: ...
Karen’s Compliance Plan Will Get Your Client Sued—Here’s How to Protect Yourself
You sit down with your favorite client—an accounting firm with 30 employees. They’re sharp, professional, and they get it. You walk them through why Compliance-as-a-Service (CaaS) isn’t optional anymore. You show them the IRS requirements, the FTC Safeguards, and the ...
Cyber Liability
The Policy Everyone Ignores—Until They’re Looking for Someone to Blame
Meet Steve. Steve is that guy. He’s the one who clicks every email. If a Nigerian prince asks for bank details? Steve’s got it covered. If there’s a flashing pop-up that says “YOUR COMPUTER IS INFECTED! CLICK HERE!”—Steve’s already on ...
The $2.7TB Printer Driver Disaster—And Why Your MSP Might Be Next
It started with a printer. Like most IT horror stories, it wasn’t a big deal—just a new help desk tech trying to do their job. Printer wasn’t working, user was frustrated, and the tech just needed to find a driver ...
Your Clients Don’t Care About Compliance—They Care About Not Getting Sued
Let’s cut to the chase. Your clients don’t give a damn about compliance. If they could, they’d do the absolute bare minimum—send an intern to a three-hour training, slap together some policies from Google, and call it a day. And ...
Insurance & MSP Liability
Your Clients Are Walking Into a Lawsuit—And They’re About to Drag You With Them
Do you have clients who ignore your security recommendations? They say they can’t afford it. They tell you they aren’t a target. They assume cyber insurance will cover them. Then they get hacked. And that’s just the beginning of the ...
Your MSP Is at Risk—If You Don’t Have This One Documented Step
Cyber insurance policies are full of hidden requirements that your clients may not even be aware of—until it’s too late. One of the biggest ticking time bombs? Funds transfer policies. If your client has cyber insurance, do they have a ...
Are You Stuck in a Liability Loop? How to Break Free Before It’s Too Late
Groundhog Day….again! Did you go out on February 2nd to see if the groundhog spotted its shadow? It’s a pretty important day ...
More Articles
Your Security Program Is Broken—And You Don’t Even Know It
You get your quarterly assessment back, and there they are—those ugly red marks. Things you thought were handled? Still wide open. Vulnerabilities you swore were fixed? Back again. Issues you know your team patched? Sitting there like a neon sign ...
Your Incident Response Plan Is Almost Useless Without This
When I was deep in the trenches of incident response, there was one absolute rule: Only share what you know. Every hour, we’d do a prep call with the team to get on the same page. Then, we’d jump onto ...
The One MSP Mistake That Guarantees a Total Ransomware Meltdown
There’s dumb. There’s reckless. And then there’s using the same local admin password on every machine in your network. I don’t say this lightly, but if you’re still doing this, you are guaranteeing a full-blown ransomware meltdown the moment a ...
The $2.7TB Printer Driver Disaster—And Why Your MSP Might Be Next
It started with a printer. Like most IT horror stories, it wasn’t a big deal—just a new help desk tech trying to do their job. Printer wasn’t working, user was frustrated, and the tech just needed to find a driver ...
Your Browser Extensions Are Spying on You—And Your Clients Have No Clue
There’s an old saying: If you’re not paying for the product, you are the product. Nowhere is that truer than in your browser. Everyone loves a good extension. Password managers, ad blockers, productivity boosters—some of you have 50 installed, turning ...
Reinventing the Wheel—and Watching It Catch Fire
In the 1800s, a guy named John Gorrie had a brilliant idea: he was going to revolutionize refrigeration. Instead of using the common vapor-compression method that actually worked, he decided to build a machine that created ice using compressed air. ...
Would You Skip a Blood Test? Then Why Are You Ignoring This?
You wouldn’t skip your annual physical. You wouldn’t ignore your dentist until your teeth started falling out. And if your doctor said you needed a colonoscopy, you might put it off… but you’d still get it done. Because deep down, ...
Are You Manipulating Your Clients? Or Just Telling Them the Truth?
Let’s get something straight—selling isn’t manipulation. But if you’re an MSP who’s ever felt weird about pushing security, you’ve probably asked yourself: Am I just trying to scare them into buying something? Am I being pushy? Do they really need ...
Your Clients Don’t Care About Compliance—They Care About Not Getting Sued
Let’s cut to the chase. Your clients don’t give a damn about compliance. If they could, they’d do the absolute bare minimum—send an intern to a three-hour training, slap together some policies from Google, and call it a day. And ...
Compliance as a Service Is Sinking—Are You Going Down With It?
For years, MSPs have been selling Compliance as a Service (CaaS) as a golden opportunity. Regulations were tightening. Clients were scared. And compliance frameworks seemed like the perfect way to get businesses to take security seriously. But here’s the reality: ...
Karen’s Compliance Plan Will Get Your Client Sued—Here’s How to Protect Yourself
You sit down with your favorite client—an accounting firm with 30 employees. They’re sharp, professional, and they get it. You walk them through why Compliance-as-a-Service (CaaS) isn’t optional anymore. You show them the IRS requirements, the FTC Safeguards, and the ...
Are You Manipulating Your Prospects… or Saving Their Business?
You sit down with a prospect and walk them through the results of their third-party security assessment. Your team didn’t perform it—an independent security firm did. A fresh set of eyes. No bias. Just the cold, hard facts. And the ...
