Galactic Advisors

Insurance & MSP Liability

The Clients You're Ignoring Are the Ones Who Will Sue You

I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...

You’re Not Insured. You’re Just Hopeful.

So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...

Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem

Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...

If You Don’t Own the Security Stack, You’ll Be Replaced

There’s a quiet shift happening in the cyber insurance world—and if you’re not talking to your clients about it, someone else is. That someone is their insurance provider. And they’re not just selling policies anymore. They’re selling cybersecurity solutions too. ...

Your Clients Are Walking Into a Lawsuit—And They’re About to Drag You With Them

Do you have clients who ignore your security recommendations? They say they can’t afford it. They tell you they aren’t a target. They assume cyber insurance will cover them. Then they get hacked. And that’s just the beginning of the ...

Your MSP Is at Risk—If You Don’t Have This One Documented Step

Cyber insurance policies are full of hidden requirements that your clients may not even be aware of—until it’s too late. One of the biggest ticking time bombs? Funds transfer policies.  If your client has cyber insurance, do they have a ...

Are You Stuck in a Liability Loop? How to Break Free Before It’s Too Late

Groundhog Day….again! Did you go out on February 2nd to see if the groundhog spotted its shadow?  It’s a pretty important day ...

Cyber Liability Is Coming for You: Here’s How to Stop It

Where were you on New Year’s Eve 1999? If you were in IT, you probably remember holding your breath, waiting to see if Y2K would bring down the world’s computer systems. It didn’t happen, but the new millennium still had ...

The Cyber Blame Game: Why MSPs Are in the Crosshairs and How to Win

MSPs are under fire. Clients are blaming their IT providers for cyberattacks, lawsuits are piling up, and the courts aren’t always sympathetic. Worse, in many cases, MSPs aren’t even at fault. You’re doing your best, but in today’s climate, that’s ...

Can your MSP survive the year of liability reckoning?

Hopes. Dreams. Plans. These are the words that often dominate the start of a new year. But in 2025, a more sobering term looms for MSPs: Reckoning. The rules of the game have shifted, and the stakes for MSPs have ...

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The Clients You're Ignoring Are the Ones Who Will Sue You

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The Clients You're Ignoring Are the Ones Who Will Sue You

Part 2: Incident Response: Panic Is Not a Phase, It’s a Symptom

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