RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
From Insight to Action: How Data Analytics Can Help Your Business Grow
Companies of all sizes have unparalleled access to information in today's digital era. Data created by a business may give significant insights into its operations and performance, from customer interactions and sales ...
TMX Finance Data Breach: What You Need to Know
TMX Finance has been providing underserved consumers with credit products since 1998. Unfortunately, the company suffered a massive data breach that went undetected for months. It involved all TMX subsidiaries, namely TitleMax, ...
Revolutionize Your Business with Online POS Systems
Point-of-sale (POS) systems have revolutionized how businesses conduct transactions. However, they are more than simple cash registers. Online POS systems, in particular, offer convenience and accessibility. They help streamline payments, track inventory, ...
Elementor Pro’s Security Issue: How It Impacts Business Owners
Elementor Pro is a popular website builder plug-in among WordPress users. Over 11 million websites use it to access professional themes, customize elements, and design forms. However, researchers have discovered some security ...
The Big Question You May Be Asking
You probably don’t remember landlines….and even if you do, I’m sure you can’t really recall a landline with a cord. To use the phone, ...
OneNote’s Critical Security Update: Protecting Your Business from Malware
File attachments are one of the most common ways that computer malware spreads. As a result, Microsoft recently announced a critical security update for its note-taking app, OneNote. The update aims to ...
The Importance of a Strong IT Infrastructure for Businesses
As a business owner, you know that your company's success relies on many factors. A robust IT infrastructure is one of the most crucial elements for continued growth and stability. Your IT ...
Simplifying Cybersecurity: Microsoft’s Security Copilot AI Assistant
Microsoft released a game-changing way to protect against cyberattacks. This AI-powered assistant, called Security Copilot, can find threats faster than ever. It could revolutionize how businesses keep their digital assets safe. Security ...
Embracing Remote Collaboration Tools and Technologies
You’ve probably noticed how work has changed lately. Remote collaboration tools are now a must-have. They help your workforce stay connected and productive, even when they aren't in the office. These tools ...
The Role of Managed IT Services in Digital Transformation
By leveraging new technologies and digital processes, many businesses today can improve efficiency, reduce costs, and better serve their customers. Despite this, implementing the latest technologies and procedures can be a complex ...
Stay Safe from Silent Cyberattacks on IoT Devices
American university researchers uncovered a new cyberattack called Near-Ultrasound Inaudible Trojan (NUIT). It threatens devices with voice assistants, launching completely silent attacks. Fortunately, researchers exposed the vulnerability before threat actors could exploit ...
When You’re Hitting The Wall, Reframe The Conversation
Company X needs to get a network assessment of their environment. Maybe they have an IT guy working on their team ...
