RESEARCH
The Invisible Workforce
The Shadow AI Running Inside Your Clients' Environments and How MSPs Can Get Ahead of It It's Monday morning. A client's controller is on the phone. She spent Friday afternoon cleaning up the vendor list inside their accounting platform's new ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
New Edge Browser Coming To Windows 10 Through Updates
Microsoft Edge has been changed and improved many times. It is now Chromium-based, and is one important step closer to widespread release. At present, the new browser is available to Windows 10 ...
Tax Information Theft Is On The Rise This Year
It's tax season, and if you're like many people, you make use of one of the numerous e-file platforms offered by TurboTax, TaxAct, and similar companies. Unfortunately, tax season also presents a ...
The New Microsoft Office App Looks Like A Winner
In November of 2019, Microsoft made an announcement and gave users an early look at a new unified Office app designed specifically for Android and iOS devices. The purpose, of course, was ...
Mobile Flash Storage Getting Faster To Accommodate 5G Rollout
Are you ready for the world of 5G? Even if you are, the available storage you have on your favorite devices may not be as robust as you'd like it to be. ...
Mandatory Two Factor Authentication Coming To Ring Devices
Finally, a smart device manufacturer is taking device security seriously, and that's great news indeed. You may recall reading about a serious issue with Ring security systems recently. The news was that ...
Google Docs Gets Smarter With Smart Compose Feature
Google continues to increase the versatility and usefulness of the G-Suite. This time they are adding the much anticipated Smart Compose feature to Google Docs, and it is now available to all ...
New Dangerous Malware Is Disguising Itself As Fortnite Launcher
LokiBot burst onto the scene in 2015, and has earned a reputation as being a powerful. This fearsome trojan is being distributed in a new way that poses a very real threat ...
Dashlane Password Manager Removed From Google For Privacy Issues
Do you use the Dashlane Chrome web extension to help you manage your passwords? If so, you're not alone. The extension has more than three million users based on download stats. Unfortunately, ...
Old School Virus Called KBOT Is Hitting Networks
There was a day when worms were once common, terrifying threats on the internet. In the early days of the world wide web, there were a number of famous attacks that were ...
Malware And Viruses On Apple/Mac Systems Are On The Rise
For most of Apple's history, the company has been able to cast itself as a safer alternative to Windows-based computers.Hackers tended to focus the bulk of their efforts on Wintel boxes (Windows ...
Windows 10X Will Assist With Folding Screens And Dual Monitors
A lot of people raise a curious eyebrow when they hear the term Windows 10X for the first time. It's a bit of a niche product, but it is interesting. In recent ...
