RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
World of AI: Picking the Right Tool
Imagine a tool that aids in selecting the best method to assess your AI models. This is now a reality thanks to a joint effort by MIT and IBM Research. Called saliency ...
Anatsa Android Trojan Now Steals Banking Info From Users
Do you know that your handy smartphone could cause harm to your business? A Trojan called Anatsa is causing trouble to banks and business owners. This Anatsa is sneakier and more harmful ...
IRecorder App Spying on Users
If you still have iRecorder installed on your smartphone, it is best to delete it immediately. The once-popular app has links to a possible spy campaign and gathers user data. iRecorder Introduced ...
Secure Web Applications
More hackers are exploiting sensitive data through web applications and APIs as many companies fail to monitor these vulnerabilities. Unless organizations learn how to defend against website security dangers, they put their ...
Google’s New Topic Suggestions for Better Desktop Results
Being easily found online is vital for businesses to grow and do well. With Google's large user base and strong search functions, this new tool is very important for finding out how ...
Scammers Use Government Websites to Advertise Hacking Services
Government websites are seen as sources people can trust. However, threat actors use this trust for their harmful purposes. Scammers recently used official websites to advertise their hacking services. This situation ...
Microsoft Teams New Features for Better Team Work
Microsoft recently rolled out remarkable updates to its collaborative platform, Teams. You may find two features of interest: the AI-powered Designer and Communities. These tools can help improve business operations by fostering ...
Will FTC Safeguards Make Them Trust Your MSP Less?
There’s a red hot sports car screaming down the road directly towards YOUR CLIENT. But your client is busy with their phone ...
Hot Pixels: A New CPU Data Theft Attack
A research team at Georgia Tech discovered a new threat called "Hot Pixels." It is a type of online attack where hackers can find out what websites have been visited by looking ...
The Power of UX Design: Elevating Business Success in the Digital Age
In the bustling digital landscape, you, as a business owner, can't afford to ignore one crucial factor – user experience (UX) design. It’s the powerful force behind successful digital platforms that not ...
Adware Apps: Guarding Your Business from Hidden Threats
Since October 2022, over 60,000 adware apps have been found disguised as cracked or legitimate software. These harmful apps can not only slow down your device but also reveal personal information, web ...
Reshaping Business Operations for Unprecedented Growth with AI and Automation
Picture this: your business is a well-oiled machine, tackling daily challenges and achieving new milestones effortlessly. All the while, you're outpacing your competition. Sounds like a dream, right? But what if this ...
