RESEARCH
Part 1: Threat Actors Don't Pick You. You Just Happen to Be There.
There's this idea that floats around—usually in boardrooms and in forums—that advanced threat actors operate like surgeons. They pick a target, they plan it out, they execute. Super deliberate. Undeniably cinematic. It implies that a breach is something that happens ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Streamlining Business Operations: Unlocking the Potential of Modern Workflow Optimization
Have you found your team’s workflow needs improvement? Using current tools to improve workflow could help your business run better. These methods improve performance and boost productivity. Integration also takes less time ...
Gmail Update Simplifies Scheduling Meetings
Scheduling a meeting is not the most enjoyable task. You email someone to find a time. They respond with several alternatives. You choose one. They confirm. There is a lot of communication ...
The Role of Software Updates in Keeping Your Business Running Smoothly
You may believe software updates are only intended to resolve bugs or add new features, but they have far more benefits for your business. They improve the compatibility and performance of ...
Navigating Cognitive Bias in MSP: Safeguarding Data Security
BAM! You’re driving down the road and suddenly you hit another car, a vehicle that was in your blind spot. You’ve probably known ...
Remote Work Cybersecurity Risks: Safeguarding Your Business in the Digital Era
With the new normal brought about by the COVID-19 pandemic came the remote work boom. Teleworking brings with it benefits like improved productivity and flexibility. However, it also presents cybersecurity risks. Let's ...
Windows Update Ransomware
When you see a Windows update, you anticipate a security improvement, not a threat. However, a sneaky extortion scam disguised as a Windows update page has recently appeared. Its danger lies in ...
Using Dashboards to Monitor Your Business Performance
Keeping track of your business success is a lot easier with dashboards. This business intelligence reporting tool helps you see your critical business metrics and key performance indicators (KPIs). With dashboards, you ...
How Regular IT Maintenance Boosts Your Business Productivity
Running a business involves taking care of a lot of moving parts. One area you might think about only sometimes is your computer hardware, which includes your servers and other parts and ...
Collaboration Tools for Improved Productivity and Teamwork
The modern workforce has shifted significantly over the past decade. Previously, employees commuted to physical offices where they worked in person. More recently, many positions transformed into work-from-home opportunities that allow employees ...
Strengthening Cybersecurity Defenses in Real-Time
Cyberattacks are a big business problem and can occur when you least expect them. Strengthening cybersecurity defenses in real-time offers a modern way to protect your business and its digital assets. What ...
How to Create an Effective Disaster Recovery Plan for Your Business
A solid disaster recovery plan for businesses is essential in today’s tech-focused world. Without one, companies risk their reputation, customers’ personal information, and profits in the wake of an unpredictable event that ...
Unleashing Security Excellence: The Power of Standards
In a world where digital threats lurk around every corner, building a robust security program is vital. To achieve this, organizations must embrace ...
