RESEARCH
Your AI Assistant Just Got Hijacked And You Didn’t Even Notice
If a hacker walked into your office and started whispering instructions to your best engineer — would you let it happen? Of course not. But that’s exactly what’s happening… quietly… invisibly… right now. Your AI just got hijacked. And it’s still smiling, taking notes, and answering ...
Cyber Compliance
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Why You Might Want to Reconsider Your WISP for Every Single Client
Why This Isn’t Just About Checking a Compliance Box If you’re running an MSP, you’ve probably heard about Written Information Security Plans (WISPs). Maybe you’ve even created one—for certain clients, in certain industries, under certain regulations. But here’s the question: ...
Cyber Liability
AI Is Already Inside Your Walls. You Just Haven’t Looked Hard Enough.
Think your clients are the ones playing fast and loose with AI? Guess again. Your techs are doing it—right now—on your network. Not because they’re reckless. Because they’re efficient. They’re pasting configs into ChatGPT. Running SOPs through Gemini. Copying proposals ...
You’re Using Your Smartest Engineer Wrong (And So Are Your Clients)
What if I told you that you’re misusing the most powerful engineer on your team? No, not Josh. Not the guy with the beard who still thinks ZFS is the answer to everything. I’m talking about AI. And right now? ...
What a New Lawsuit Can Teach Us About Cyber Liability and Documentation
When a cyber insurance provider sues vendors after a ransomware incident, it’s not just about fault—it’s about proof. In Ace American Insurance Co. v. Congruity 360 and Trustwave, we see how courts allocate responsibility—and why the side with the best ...
Insurance & MSP Liability
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
If You Don’t Own the Security Stack, You’ll Be Replaced
There’s a quiet shift happening in the cyber insurance world—and if you’re not talking to your clients about it, someone else is. That someone is their insurance provider. And they’re not just selling policies anymore. They’re selling cybersecurity solutions too. ...
More Articles
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
Hackers Are Using AI to Trick Your Clients — And It’s Working
Let’s cut through the holiday wrapping and get right to it: Your clients are going to screw up. They’re going to click the link. They’re going to open the attachment. They’re going to enter their credentials into a “Microsoft password ...
AI Is Already Inside Your Walls. You Just Haven’t Looked Hard Enough.
Think your clients are the ones playing fast and loose with AI? Guess again. Your techs are doing it—right now—on your network. Not because they’re reckless. Because they’re efficient. They’re pasting configs into ChatGPT. Running SOPs through Gemini. Copying proposals ...
Negligence, Gross Negligence, and the Clauses That Decide Your Fate
Most MSP disputes aren’t about who’s perfect. They’re about who looks reasonable on paper. When claims from a client, an insurer, ...
How MSPs Can Lead Clients Through CMMC Implementation
Introduction With the Department of War (née Department of Defense)’s Implementation of CMMC 2.0 now set to begin on November 10, 2025, MSPs have a strategic window to position themselves as trusted cybersecurity and compliance partners. Many of your existing ...
Your Front Desk Just Shared a Quote with ChatGPT (And You Didn’t Even Know It)
I was onsite with one of our MSP partners the other day. Yeah, I still do that. I like to see the war zone up close once in a while. So I walk into their office, say hi, and ask ...
Why Treating AI Like Your IT Doctor Is Putting Your Business at Risk
Right now, millions of people are experimenting with AI tools as if they were personal doctors. They type in their symptoms, ask for a diagnosis, and walk away with treatment advice—all without ever seeing a medical professional. It feels fast, ...
The Annual Tradition of Forgetting Everything We Learned About Cybersecurity
Because nothing says “security first” like annual PowerPoint fatigue. Well, it’s that time of year again. Pumpkin-spiced coffee, ghosts and goblins, trees turning colors, and holiday ads airing entirely too early. Oh yeah, and Cybersecurity Awareness Month! I almost forgot. ...
You’re Using Your Smartest Engineer Wrong (And So Are Your Clients)
What if I told you that you’re misusing the most powerful engineer on your team? No, not Josh. Not the guy with the beard who still thinks ZFS is the answer to everything. I’m talking about AI. And right now? ...
SpamGPT Just Weaponized the PDF. Now What?
You ever get that gut feeling when something smells off? That’s what one of our partners felt when a client forwarded them a resume last week. We helped them analyze it. The issue? It looked like a normal PDF. Clean, ...
What a New Lawsuit Can Teach Us About Cyber Liability and Documentation
When a cyber insurance provider sues vendors after a ransomware incident, it’s not just about fault—it’s about proof. In Ace American Insurance Co. v. Congruity 360 and Trustwave, we see how courts allocate responsibility—and why the side with the best ...
The Night Your Security Tools Died
Let’s start with a bedtime story. You've probably lived it. It’s 2:13 a.m. Your phone’s going off like a smoke alarm. Caller ID: CFO. “Nothing works. Are we—are we hacked?” You roll over, crack open the laptop. Your RMM is ...
