RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
What You Need To Know About Microsoft’s Latest Patch
Windows 10 and 11 can get the latest patch from Microsoft. Before installing, learn about its features and how the update can benefit your business. This informative guide explains everything you need ...
Unleash the Power of VoIP and Improve Your Business’s On-Hold Strategy
New technological advances happen daily, but is your business taking advantage of them? VoIP technology can drastically improve your business operations, save you money, and bring your business into the modern era ...
Ways To Use Dashboards To Boost Your Business Growth
Do you want to grow your business in one simple, streamlined way? Monitor your profits and uncover trends with a custom data dashboard. This technology is a great way to keep track ...
How To Protect Your Business From QR Code Phishing Attacks
QR (Quick Response) codes are revolutionizing the way many businesses operate. Scanning these unique barcodes with your phone’s camera can instantly bring you to any website. While QR codes are convenient for ...
MSPs: Your Incident Response IS Unique
One little flick of a finger and a chain of dominoes falls, one domino hitting the next. Welcome to the MSP landscape, and the ...
Learn How To Identify and Combat Zero-Day Exploits To Protect Your Business
With cyber-attacks on the rise, protecting your business from security breaches is crucial. One of the most dangerous threats to your company is a zero-day exploit. For maximum protection, you must understand ...
How To Protect Yourself From the MOVEit Breach and Stay Safe Online
Hackers are always developing new ways to steal data from Internet users. The most recent data breach to impact millions involves MOVEit, a popular file transfer tool. Even though this breach exposes ...
Secure Your Printer and Prevent Cyber Attacks
Printers are a common sight in offices. But did you know they can be a cybersecurity risk? Just like computers, your printers, copiers, and other devices are potential targets of hackers. What ...
How to Use Social Media to Engage Your Customers and Boost Your Business
Social media is an influential tool to connect with customers and grow your business. It offers an affordable marketing platform and improved brand visibility. You can reach many people without a hefty ...
VPN Security Tips for Your Business
Virtual private networks (VPNs) offer a safe path through the digital landscape. VPNs make a secure tunnel and that encodes your information. This encryption protects details like what websites you visit or ...
The Responsibility of Managing Data
Our world is overflowing with data. By 2025, experts anticipate there will be 180 zettabytes of global data. That is an abundance of information. Managing all of this data, however, is a ...
Ready Or Not? How MSPs Can Stay Ahead Of Ransomware
New Threat, Old Story You know those Remote Monitoring and Management (RMM) tools you use as an MSP? Well, they’re centerstage for the ...
