RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Could MFA Kill YourClient’s Insurance Claim?
Did you know that 54% of networks analyzed lacked Multi-Factor Authentication (MFA) configuration for Microsoft 365? That’s an obvious security risk, right? ...
Businesses on Facebook Are Being Targeted by Password-Stealing Malware
With over two billion registered users, Facebook has become a target for advanced malware campaigns. These phishing campaigns steal unsuspecting users’ information. Businesses on Facebook are being targeted by password-stealing malware. What ...
Sensitive Information on Thousands of Companies Was Leaked
Sensitive information leaks can give cybercriminals access to bank account information, passwords, and other important data. Many companies, government agencies, and schools had to handle a dangerous situation. Learn more about this ...
Using Data Analytics to Drive Business Growth
In this day and age, collecting information has become super easy. Thanks to tech advances, businesses gather information from almost anything. The challenge is making sense of all the data. How ...
What You Need To Know About Apple’s Latest Security Update
Apple's latest security update is here and addresses a few concerns regarding user privacy. Installing this software update can protect you from hackers who can target you via some vulnerabilities within ...
Threat Actors Are Using Fake AI To Steal Business Data
Many business owners demand software featuring artificial intelligence for its productivity capabilities. Some hackers exploit this demand by publishing targeted Facebook advertisements to garner business data, using advanced digital marketing tools for ...
Tactics To Fight Distributed Spam Distraction and Protect Your Productivity
You check your inbox daily for important emails that help move your business operations forward. But what happens if you're the target of a distributed spam distraction attack? This common cyber threat ...
You Don’t Have To Live MGM's Horror Story
The call was coming from inside the house. And the horror story continues to unfold. The news about MGM Properties has sent shockwaves through the cybersecurity world, and rightfully so. This large-scale ...
Ways SaaS Can Transform Your Business
Software as a Service, or SaaS, is one of the most innovative technology solutions businesses worldwide rely on. There are so many benefits to implementing this service in your business. Discover how ...
Staying Safe from Phishing Scams
Hackers steal personal information from people who are vulnerable by making fake websites and sending phishing emails. If you fall for a phishing scam, private information like your credit card number could ...
HTTPS and Why it Matters for Your Business
IT professionals recommend securing your business's website with HTTPS instead of basic HTTP. What is this web component, and why is it important for your business? Get answers to these questions ...
Embracing the AI Revolution: Transforming Business Operations with Cutting-Edge AI Tools
Are you transforming business operations with cutting-edge AI tools? Although rudimentary artificial intelligence forms circulated for a while, modified versions with advanced capabilities took business owners and the news by storm in ...
