RESEARCH
Your OSINT Reality Check: Here’s What an Attacker Is Finding in 30 Minutes or Less
Today’s connected, AI-driven digital ecosystem has made it easier than ever to build a professional brand, network with peers, and share ideas with a wider audience. It’s opened doors for businesses that simply didn't exist before: new customers, new partnerships, ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
If You’re Measuring the Wrong Metrics, You Can’t Tell If Your MSP Is Already Drowning
I was talking to an MSP owner the other day who wanted to “get to the next level.” I asked him what metrics he was tracking. He said, “Profitability.” Good start Then, “Topline revenue.” Meh. And then, “Number of employees.” ...
Shame. The Most Underrated Security Tool in Your Business
It’s 3:17 AM in Tokyo. The city is asleep. I’m not. Jet lag has me wandering quiet streets, watching the world work without me—and wondering how security works when no one’s looking. Here’s what I’ve noticed: There are no fences. ...
Are You Running an MSP or a Hardware Store?
Stop selling security like it’s the power tools aisle at your local hardware store. Start building a strategy. Start with a plan. Then pour the foundation. I got an email from a partner this week. It started with the usual ...
16 Billion Reasons to Change Your Password—Now
You ever wake up and feel like the bad guys are winning? I do. Today especially. Because if you thought May’s headline—184 million stolen credentials splashed across the dark web—was terrifying, you’d better sit down for this one. The latest ...
Is Your Digital Life a Dumpster Fire?
Your digital clutter isn’t just annoying—it’s a productivity vampire. Ever tried to sit down for a productive day only to be greeted by a desktop so messy it feels like the aftermath of a tornado? Or an inbox with 20,337 ...
What If the IRS Stopped Auditing You? Would You Roll the Dice?
Let’s be honest. If the IRS packed up their briefcases and decided to stop auditing tomorrow… would you get a little “creative” with your taxes? Would you push the edge just a little more than you used to? Maybe skip ...
The CPA Is Coming for Your Clients
There’s an email going around right now. It’s not from a vendor. Not from your competitor. Not from some shady LinkedIn lead-gen spammer promising 400% ROI in three clicks. It’s from the AICPA. And they’re telling every CPA in the ...
How to Lose a Client in One Missed Pen Test
You know that moment when a client ghosts you? No warning. No red flags. Just gone. They don’t renew their agreement and they don’t return your calls. I just worked with an MSP who got blindsided. They were using us ...
Your Users Are Trained. You're Still Exposed.
Let’s talk about training. Maybe you gather the troops once a year in a conference room. Fire up the PowerPoint. Tell a few phishing stories. Everyone nods along, someone makes a joke about Nigerian princes, and you check the box. ...
This Isn’t a Shakedown. It’s a Cyber Liability Gold Rush.
It used to take months. Now it takes days. One misstep, one breach, one rogue click—and the attorneys come swarming like locusts on a buffet line. You thought ransomware was fast? Legal filings are faster. Take Covenant Health. They detected ...
Why I Repeat Myself—and Why You’d Better Start Listening
The other day, a partner looked me in the eye and asked, “Bruce, why do you keep saying the same stuff about these new cyber injury attorneys? We’ve heard it before.” Let me give it to you straight. I’m not ...
No One Is Reading Your Policies. Here’s Why That’s Your Fault.
Let me ask you a painful question: When’s the last time one of your clients curled up with their written information security plan for a little light reading? Exactly. Look, I was talking to an MSP owner on Monday—solid guy, ...
