RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Embracing Compliance as a Service: Unlocking Your Easy Button Program
You’re facing ever-increasing challenges when it comes to staying ahead of the compliance curve. That’s the reality. And in that reality, compliance can often seem ...
Watch Out for Chameleon Android Malware
A new upgrade to an Android malware called Chameleon has Android users worried. While the malware can wreak havoc on your device by stealing your information, you can take a few easy ...
The Dangers of Data Breaches
If you run a business that relies on technology, you should stay aware of data breach dangers. While the frequency of data breaches increases yearly, the 8% increase in the first quarter ...
The Benefits of Using a Password Manager
You're missing out if you're a business owner who doesn't use a password manager. Discover more password manager benefits and see how one can help your business. Easy Memorization You should have ...
Windows 11 Update Breaks Wi-Fi Networks
Have you installed the December 2023 Windows 11 update? You should know about how the Windows 11 update breaks Wi-Fi networks. Keep reading to learn about the Wi-Fi network problems after the ...
Beware of New Go-Based Malware
Do you run a business heavily dependent on computers? You're not alone, so beware of new Go-based malware that threatens your cyber security. Keep reading to learn more. What Is Go-Based Malware? ...
Microsoft Is Making Printing Safer for Businesses
Have you experienced a security threat from unsecured printers? Fortunately, Microsoft is making printing safer for businesses. Keep reading to learn the nature of the changes and how these changes to Microsoft ...
Understanding the Microsoft Teams OneDrive Upgrade
As a business owner, you may rely on Microsoft Teams to support collaboration and video conferencing with your employees and clients. It’s a vital tool for remote and geographically diverse work groups. ...
Leading Through Your Client’s Biggest Security Risks In Q1
A familiar yet often underestimated threat looms over businesses and individuals alike: W-2 and 1099 scams. These scams, designed to ...
The Business Owner’s Quick Guide to Microsoft’s PowerPoint Update
As part of the Microsoft Office Suite, PowerPoint has long been the presentation software of choice for businesses. You’ve undoubtedly used or interacted with the program for many presentations throughout your career, ...
Fixing the Digital Skills Gap
The digital landscape is always changing, with new technologies and tools constantly revolutionizing how you do business. Advances in areas like cybersecurity and artificial intelligence (AI) are giving business owners access to ...
Google Gemini Explained: A Simple Guide for Business Owners
If you’re a business owner in this advanced digital age, it’s safe to say that AI is here to stay. With Google’s recent AI model expansion, day-to-day business operations will soon feature ...
