RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Digital Marketing Strategies for Small Businesses: Leveraging the Power of Social Media and SEO
What are some efficient digital marketing strategies for small businesses today? Advertisers and industry professionals agree that search engine optimization and social media marketing are the keys to growing your business long-term. ...
Dropshare Cloud Shuts Down for MacOS Users
An industry shake-up sees a popular cloud file management app disappear from its original platform. Discover when Dropshare Cloud shut down for MacOS users, the reason for its discontinuation, and what MacOS ...
Benefits of Machine Learning
The concept of "machine learning" is a computer's ability to use data to learn. It works by performing various tasks that once were human-dependent and, thereby, refining its processes. Is your business ...
Microsoft January 2024 Patch Tuesday Updates
A new string of software updates is available as part of Microsoft’s latest efforts to improve its computer technology. In this brief guide, we’ll review some of the most important Microsoft January ...
How Quick AI Development Puts Security and Privacy at Risk
Artificial intelligence is making its mark, allowing businesses to produce reasonably good content or service improvements quickly. Automating operations that once required human intervention or brainpower is now a breeze. However, as ...
How Technology Improves Small Business Productivity
Today's digital age keeps evolving, and small business owners are reaping plenty of benefits. Discover how technology improves small business productivity and what it means for an enterprise's future. This guide reveals ...
Understanding Penetration Testing: Communicating Risk and Fulfilling Compliance
So, are you effectively communicating risk and fulfilling compliance? Let’s go over the basics to make sure you’re ready for that all-important conversation with ...
Making the Most Out of E-commerce Websites for Small Businesses
Savvy business leaders understand that how they present their brand online makes a huge difference in how consumers respond. In this guide, we'll uncover tips for enhancing e-commerce websites for small businesses. ...
Beware of This New Cybercrime Technique
Business owners must always keep a finger on the pulse of new online crime strategies. Cyber attacks that target organizations can have major consequences if you don't recognize the warning signs or ...
Cloud Computing: Enhancing Efficiency and Collaboration in Small Businesses
Imagine a small business owner competing with larger companies for the same target audience. Unlike these companies, which offer the same products or services, yours doesn’t have a large enough team for ...
The Risks of Third-Party Cookies for Businesses
How often have you been shopping on a website or scrolling through an account just for an "accept cookies" pop-up to halt your search? You've probably clicked "accept all cookies" just to ...
The Benefits of Mobile Computing for Small Businesses
If you're opening or maintaining a small business, keep it simple with a few desktop computers and registers on-site. That way, you have more hardware configuration like RAM, CPU, and storage drives ...
