RESEARCH
Part 1: Threat Actors Don't Pick You. You Just Happen to Be There.
There's this idea that floats around—usually in boardrooms and in forums—that advanced threat actors operate like surgeons. They pick a target, they plan it out, they execute. Super deliberate. Undeniably cinematic. It implies that a breach is something that happens ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Your Phishing Tests Are Failing: How to Protect Against AI-Powered Attacks
What’s your next move? You’ve been running phishing tests on your staff and users, but before you pat yourself on the back for those “5% clicked” results, you should be aware that the game has changed. AI is rewriting the ...
The Benefits of Edge Computing for Businesses
Imagine trying to upload or download something on or from your business website, but the completion bar hardly moves for minutes during the process. The first thing your employees may do is blame the Internet, but the real problem can ...
The Benefits of Remote Browser Isolation
How does your organization handle online threats? Remote Browser Isolation (RBI) can positively transform how you safeguard digital assets. Err on the side of caution and learn more about this innovative approach. What’s Remote Browser Isolation Technology? You expose your ...
Navigating Cloud Migration: Keys To Smooth Success
Are you prepared to future-proof your business? Consider multi-cloud migration. It streamlines many core operations and gives you an edge over the competition. Cloud Infrastructure Is Always Worth It Do you want a clearer picture of the perks of cloud-based ...
Prioritizing Email Security as SaaS Costs Surge
No one ever said running a business would be cheap. Still, with market inflation in recent years, business owners like you are seeing unprecedented surges in certain costs. As consumer inflation rates increase, so do tech prices, which have nearly ...
Social Media: Your Secret Weapon for Business Growth
Keeping your business competitive in today’s always-connected world requires a robust social media presence. Entrepreneurs who leverage their Facebook, Instagram, TikTok, LinkedIn, X, and Pinterest profiles can stand out among their competition, foster brand awareness and audience engagement, and, most ...
Technology: The Backbone of Effective Business Continuity Planning
Getting your business up and running is a challenge, especially when building a new brand from the ground up that must compete with similar long-standing companies. It would help if you advertised to get your target audience's attention and regularly ...
Are You Selling Risk or Security? Why Documentation Can Make or Break Your MSP
Are You Selling Risk or Security? Let’s be honest: when you pitch your services, are you selling security or just hoping your clients won’t notice the risk? So, here’s the deal: without solid documentation, you’re not selling security. You’re selling “trust me, it’s fine.” And let’s ...
Travel Safely: Shielding Mobile Brands from Scams
Many people enjoy the convenience of mobile brands when planning vacations. Hackers have taken advantage of this to implement all sorts of travel-based scams. This is frightening both to consumers—who may find themselves facing financial and emotional repercussions—and business owners—who ...
Simplifying IT: The Power of Single-Stack Networking
Everything a business does converts to data, from buying and selling products and services to collecting customer information and market research that helps the company make informed decisions. The company stores this data in databases, hard drives, and other hardware ...
Businesses Seek Automation Without Disrupting Operations
While running a business can be an exciting feat, tedious and repetitive tasks combine with the more rewarding ones, draining employers and workers alike. From handling returns that could be automated to responding in customer chats with answers a bot ...
NASA & Microsoft Unite: Earth Copilot AI Revolution
Whatever business you’re running, you depend on a lot of research to make decisions, launch new ideas, and refine mountains of data for employees, partners, customers, and clients. Not everyone is a thought leader in their field, and, understandably, some ...
