RESEARCH
Why Treating AI Like Your IT Doctor Is Putting Your Business at Risk

Right now, millions of people are experimenting with AI tools as if they were personal doctors. They type in their symptoms, ask for a diagnosis, and walk away with treatment advice—all without ever seeing a medical professional. It feels fast, ...
Cyber Compliance
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue

If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Why You Might Want to Reconsider Your WISP for Every Single Client

Why This Isn’t Just About Checking a Compliance Box If you’re running an MSP, you’ve probably heard about Written Information Security Plans (WISPs). Maybe you’ve even created one—for certain clients, in certain industries, under certain regulations. But here’s the question: ...
The Dangerous Compliance Shortcut That Could Put Your MSP on the Hook for Negligence

Imagine sitting across from your best client. They tell you they’ve found a company that can build out their entire HIPAA compliance program in under three days. No heavy lifting. Fully automated. ...
Cyber Liability
You’re Using Your Smartest Engineer Wrong (And So Are Your Clients)

What if I told you that you’re misusing the most powerful engineer on your team? No, not Josh. Not the guy with the beard who still thinks ZFS is the answer to everything. I’m talking about AI. And right now? ...
What a New Lawsuit Can Teach Us About Cyber Liability and Documentation

When a cyber insurance provider sues vendors after a ransomware incident, it’s not just about fault—it’s about proof. In Ace American Insurance Co. v. Congruity 360 and Trustwave, we see how courts allocate responsibility—and why the side with the best ...
Why Plaintiff Attorneys Are Watching Your Breaches—And Why You Can’t Hide

Managed Service Providers (MSPs) sit at the heart of their clients’ IT and cybersecurity. But when it comes to data breaches, MSPs often underestimate who’s paying attention. It’s not just regulators and customers—it’s also plaintiff attorneys eager to file class-action ...
Insurance & MSP Liability
You’re Not Insured. You’re Just Hopeful.

So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem

Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
If You Don’t Own the Security Stack, You’ll Be Replaced

There’s a quiet shift happening in the cyber insurance world—and if you’re not talking to your clients about it, someone else is. That someone is their insurance provider. And they’re not just selling policies anymore. They’re selling cybersecurity solutions too. ...
More Articles
Huge Increase In Phishing And Malware Attacks Using Coronavirus
Around the world, hundreds of millions of people are terrified of the current pandemic that's raging. Most of those are currently self-quarantining at home and limiting their social contacts. Everyone is hungry ...
Google Data Shows Impacts Of Covid-19 Shelter In Place Precaution
Google is using the massive footprint in the smartphone ecosystem to help people understand the impacts that social distancing is having in the face of the global pandemic. Their new global Community ...
Crowded WiFi Networks Could Get Better Pending FCC Vote
Wireless connectivity is becoming a victim of its own success. Every year, the appetite for bandwidth grows, but of course, there's only so much to go around. The recent shelter in place ...
Office 365 Making Changes To Accommodate Millions Working From Home
Recently, Netflix announced that it was scaling back its streaming speeds to better handle the increased load brought on by millions of people around the world sitting at home due to the ...
Some HP Devices May Fail After 30,000 Hours Of Use
Late last year, Hewlett Packard Enterprise (HPE) issued a warning about some of the Solid State Drives they manufacture. The warning was that unless users downloaded a patch to the drive's firmware, ...
iOS Update Includes iPhone And iPad Features And Fixes
If you don't normally prioritize updating your iPhone and iPad OS, you're probably going to want to shift gears and grab version 13.4 as soon as possible. The latest versions of both ...
Employees Working From Home Turn To VPN During COVID
It's no secret that the global pandemic we're all living through has changed a great many things about both work and home life. For one thing, work and home life are often ...
Be On The Lookout As Astaroth Malware Makes A Comeback
Are you familiar with Astaroth? If you're a data security professional, you've probably at least heard the name. The group gained some notoriety last year when it came to light that they ...
Apple Update Blocks Safari Third Party Cookies By Default
In May of 2019, a Google blog post encouraged all web browsers to adopt the approach of blocking third-party cookies by default. Google announced their own plans to do so, outlining a ...
Windows 10 Announces One Billion Active Devices
Windows 10 is on a lot of devices around the world. In part, that's because it's a significantly better and more modern operating system than its predecessors. In addition, it's partly because ...
Computers Might Be Able To Smell In The Near Future
Word has recently leaked out about an interesting project that's ongoing at Intel's research labs. The company has apparently built an algorithm that mirrors the brain's activity to detect and identify smells. ...
Financial Institution Worker Put User Information At Risk
Noam Rotem, a researcher for vpnMentor, recently made a startling discovery. A database connected to a now defunct app called MCA Wizard was found unsecured on the web. It contained a staggering ...