RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Zoom Is Working On Security But May Be Too Late
The popular messaging tool called Zoom is having a tough time. According to a recently released memo that circulated through Elon Musk's "SpaceX" company, the company is banning Zoom's use because of ...
Private Twitter Files May Have Been Cached In Firefox
Are you a regular Twitter user? More specifically, are you a regular Twitter user who also prefers the Firefox web browser? If so, be advised that Twitter recently disclosed a new bug ...
Over 5 Million Marriott Customers Vulnerable In Latest Data Breach
Are you a frequent guest at Marriott hotels? If so, be advised that the company has recently reported a massive data breach that could impact up to 5.2 million guests who have ...
Huge Increase In Phishing And Malware Attacks Using Coronavirus
Around the world, hundreds of millions of people are terrified of the current pandemic that's raging. Most of those are currently self-quarantining at home and limiting their social contacts. Everyone is hungry ...
Google Data Shows Impacts Of Covid-19 Shelter In Place Precaution
Google is using the massive footprint in the smartphone ecosystem to help people understand the impacts that social distancing is having in the face of the global pandemic. Their new global Community ...
Crowded WiFi Networks Could Get Better Pending FCC Vote
Wireless connectivity is becoming a victim of its own success. Every year, the appetite for bandwidth grows, but of course, there's only so much to go around. The recent shelter in place ...
Office 365 Making Changes To Accommodate Millions Working From Home
Recently, Netflix announced that it was scaling back its streaming speeds to better handle the increased load brought on by millions of people around the world sitting at home due to the ...
Some HP Devices May Fail After 30,000 Hours Of Use
Late last year, Hewlett Packard Enterprise (HPE) issued a warning about some of the Solid State Drives they manufacture. The warning was that unless users downloaded a patch to the drive's firmware, ...
iOS Update Includes iPhone And iPad Features And Fixes
If you don't normally prioritize updating your iPhone and iPad OS, you're probably going to want to shift gears and grab version 13.4 as soon as possible. The latest versions of both ...
Employees Working From Home Turn To VPN During COVID
It's no secret that the global pandemic we're all living through has changed a great many things about both work and home life. For one thing, work and home life are often ...
Be On The Lookout As Astaroth Malware Makes A Comeback
Are you familiar with Astaroth? If you're a data security professional, you've probably at least heard the name. The group gained some notoriety last year when it came to light that they ...
Apple Update Blocks Safari Third Party Cookies By Default
In May of 2019, a Google blog post encouraged all web browsers to adopt the approach of blocking third-party cookies by default. Google announced their own plans to do so, outlining a ...
