RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Intel Steps Up Game With CPU-Level Malware Protection
Tech companies both big and small are always looking for new ways to protect their customers from the threat of malware.While that's not something that hardware vendors are known for, Intel has ...
Update Fix For VLC Media Player Security Bug Now Available
Do you use the VLC Media Player to watch downloaded movies and other videos? If so, be aware that researchers have discovered a serious security flaw in the code that allows for ...
Credit Card Data Breach Affects Popular Jewelry And Accessory Store
Claire's Jewelry and Accessories is the latest company to fall victim to hackers. According to a recent disclosure made by the company, both the retail giant's main website, and the website of ...
Watch Out for Fake YouTube Channels Asking For Bitcoin
A group of highly organized scammers have commandeered a pair of Youtube channels and renamed them to "SpaceX Live" and "SpaceX" in order to capitalize on the popularity of Elon Musk and ...
Thanos Ransomware May Get Around Certain Security Systems
In 2019, a new strain of ransomware called Thanos burst onto the scene and has since been spreading quietly and seeing increased adoption by hackers around the world. The code has been ...
Internet Based Devices May Have Issues Following SSL Certificate Expiration
Recently, a number of Roku streaming channels mysteriously stopped working, leaving customers scratching their heads trying to figure out what went wrong. After some research, Roku's support staff discovered that the issue ...
Nintendo Switch User Information Breach Affected Over 300,000 Users
A couple of months ago, Nintendo announced that their Switch gaming and live streaming service had been hacked, and as a result, some 160,000 user accounts had been compromised. As the company ...
Update Windows 10 Immediately If You Haven’t Updated Since March
When was the last time you applied a Windows 10 security patch? If you haven't patched since March 10th, it would be an excellent idea to do so as quickly as possible. ...
New Chromium Based Edge Browser Update From Windows 10
Microsoft has been talking for months about their new Edge browser based on Chromium technology. Users will finally be able to see it in action as of the KB4559309 Windows 10 update, ...
This New Malware Is Hitting Exchange Servers To Steal Info
In late 2019, a new strain of malware called "Valak" was detected. In the six months that followed its initial discovery in the wild, more than 30 variants of the code were ...
Storage Cleanup Tools In Windows 10 Getting Added Feature
For more than 20 years, "Disk Cleanup" has been a feature in every Windows Build. It's a quick, easy way to free up hard disk space by getting rid of unneeded system ...
Only 33 Percent Of People Change Password After Data Breach
A new study was published by researchers from the Carnegie Mellon University's Security and Privacy Institute and was presented at the 2020 IEEE Workshop on Technology and Consumer Protection. The study has ...
