RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
New iOS Update Provides Fix For HomeKit Brick Issue
If you have an iPhone by now you've almost certainly heard of the security flaw in the HomeKit protocol which allows Apple users to discover and control a wide range of Smart ...
Blackberry Device Support Is Now Officially Gone
You may find many people who would argue that the iconic Blackberry was ahead of its time. It was in many ways the godfather of the entire smartphone industry. When it was ...
Purple Fox Trojan Delivering Malware Via Popular Messaging App
A research team from Minerva Labs are working in conjunction with the MalwareHunterTeam. They have recently been tracking a Trojan called Purple Fox and have published a warning about it. The group ...
FTC Enforcing That Businesses Patch Log4j Java Security Issue
By now you're almost certainly aware of the Log4j Java issue. It's a serious and fixable flaw relating to java logging. Recently the United States Federal Trade Commission (FTC) has issued a ...
Google Working Towards Easier Integration Between Android And Windows
If you're managing a company of any size and interested in copying from some other firm's playbook, Apple is almost always a good choice. Even the folks at Google seem to think ...
New Data Breach Hits US Cellular Company
It's the dawning of a new year and the hackers of the world have been busy. This time it's US Cellular caught in the crosshairs. The company recently reported that their billing ...
A New iPhone Bug In HomeKit Could Brick Your Phone
Thank Trevor Spiniolas' sharp eyes if you own an iPhone. The independent security researcher recently discovered a critical security flaw in iOS that impacts all version from 14.7 to 15.2. If exploited, ...
This New Malware Steals Passwords From Popular Browsers
A new threat has appeared on the horizon. Even if the name is not familiar to you this malware strain is bad news indeed. Called RedLine it is an information-stealing malware that ...
Popular Digital Photo Company Shutterfly Hit By Ransomware Attack
Recently digital media giant Shutterfly was hit by a major ransomware attack. The attack disrupted broad swaths of the company's services including those offered under their GrooveBook, BorrowLenses, and Lifetouch brands. According ...
New HDMI Spec May Cause More Confusion
The great thing about standards is that they provide a standard. A common framework that the manufacturers in any given industry can design around. That's amazing when everything works the way it's ...
LastPass Says There Is No Evidence Of Data Breach
There are strange events swirling around LastPass. LastPass is a popular password safe and identity protection service. Recently Twitter exploded with reports from around the world of people who received a notification ...
New Windows 11 Bug Found With Displaying HDR Content
If you're one of the early adopters of Windows 11 then you may have already experienced the latest bug that crept into the mix as of build 21H2. Apps that utilize Win32 ...
