RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Android Apps Are Coming To Windows 11
One of the most persistently frustrating aspects of our highly interconnected world is that we seem to exist in at least three different distinct ecosystems. Apple users live in the Apple ecosystem ...
E-Mail From Department Of Labor Could Be Phishing Attack
There is a new phishing campaign to keep a watchful eye on according to email security firm INKY. It's a particularly fiendish one. The attackers have designed an email template that does ...
Vulnerability In This Cisco Software Could Allow Hackers Access
Cisco recently discovered a critical security flaw in their Cisco Redundancy Configuration Manager (RCM) for Cisco StarOS. The vulnerability allowed an attacker to execute code arbitrarily and gain root-level access on any ...
This Plugin Could Put Your WordPress Site At Risk
The WP HTML Mail plugin has been installed on more than 20,000 websites. If you've built a WordPress site for your business and you use that plugin, be aware that you are ...
Support Comes To An End For iOS 14 For iPhone Devices
When Apple first released iOS 15 they posted a promise on their website. That promise was: "If you're using iOS or iPadOS 14.5 or later, you might now see the option to ...
Top 10 Brands That Phishing Attackers Use To Scam Users
Scammers delight in impersonating government agencies and well-known brands to lure email recipients into giving up their personal information. That information is then either exploited directly or sold to the highest bidder ...
Apple Safari Bug May Leak Personal Information And History
There was a recently discovered issue with the way the IndexedDB API was implemented in Safari's WebKit engine. This is giving IT professionals who work in an environment dominated by Apple products ...
New Malware Can Infect Linux, Mac, Or Windows Users
There's a new strain of malware called SysJoker to be mindful of. It's especially dangerous because it can target Windows, Mac or Linux systems. That makes it an equal opportunity strain. Researchers ...
Report Says PC Sales Went Up Ten Percent In 2021
According to the latest Gartner's statistics, a total of 339.8 million personal computers were shipped in 2021. That was up from 309.1 million in 2020 which amounts to about 10 percent growth ...
Ransomware Attack Wreaks Havoc On Prison Employees And Inmates
Chalk up another first for the hackers. For the first time that we know of, a successful hacking attack caused prisoners in New Mexico to be confined to their cells for a ...
New PCIe 6 Standard Brings Speeds Two Times Faster
For those that aren't aware, PCI SIG is short for the PCI Special Interests Group. They have just announced the release of the latest PCI Express (PCIe) specification which is called PCIe ...
Live Captioned Language Translation Comes To Google Meet
Google is once again raising the bar where messaging and team meeting software is concerned. The company just rolled out the first phase of its new live translation service for Meet users ...
