RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
The Importance of Cloud Backup
Suppose your company’s network were to fail right now. How long would it take to recover the data and restore normal operations? If you perform regular cloud backups, it might take less ...
The Hidden Risks in Your Client’s Supply Chain
Smooth supply chain = business success But wait! There’s another element impacting this equation: risk. The fact is even if your client ...
The Importance of Font Security
Everyone has seen memes about the impact of using the wrong font on graphic design. However, the potential for a misinterpreted word or phrase isn’t nearly as detrimental to your business when ...
Brand New Zoom AI Tools
Zoom became popular as businesses and individuals needed to connect across remote locations. Originally, users with the appropriate codes could join the right chatroom to meet virtually via video, audio, and text ...
Understanding How CRM Software Can Improve Businesses
A customer relationship management system primarily helps businesses manage, track, and organize customer relationships. CRM systems feature numerous tools that sales and marketing professionals can use to understand customers better. Understanding how ...
New Notepad Spellcheck Feature
Was your business around back in 1983 when Windows Notepad graced the world? It allowed people to use a simple document creator to write and edit plain text, and for many, it ...
Real-Time Data Monitoring for Operations
Real-time monitoring is a business practice in which employees monitor the performance of machinery and equipment. It can benefit you regardless of what kind of facility you manage or work in. In ...
This Google Sheets Update Could Improve Productivity
Like all of Google Suite, Google Sheets is a convenient tool available to any Google user who needs it. Online collaboration tools make work smoother, so Google Sheets is rolling out an ...
Galactic Advisors Achieves SOC 2 Type 2 Certification: How You Can Do It Too
We have BIG news! Galactic Advisors has reached a significant milestone: We have successfully achieved the SOC 2 Type 2 ...
The Rise of Insider Threats
The greatest threat to your security is not an anonymous hacker working from a remote location but, more than likely, an in-house employee who knows all your trade secrets. In businesses, insider ...
Getting the Most Out of AI While Minimizing the Risks
With AI solutions becoming increasingly powerful, using them also involves a growing potential risk to your business. Keep reading if you're interested in getting the most out of AI while minimizing risks. ...
How Businesses Can Protect Themselves From API Security Vulnerabilities
Does your business use an API? What's your feeling about the increase in cyberattacks on businesses through these essential software intermediaries? Keep reading to learn everything your business should know about API ...
