RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
Running And Bicycling App May Be Sharing Personal Data
Do you use the Strava app when you run or bike? If so, it may be sharing your personal information in ways you hadn't expected. Andrew Seward, the head of Data and ...
Popular Eyewear Provider Hit By Ransomware Attack
You may not be familiar with the name Luxottica, but the Italian-based eyewear manufacturer is the largest company of its kind in the world. It has popular brands such as Ferrari, Michael ...
Corporate Networks Being Targeted By New Ransomware
There's a new threat actor on the hacking world stage, going by the name "OldGremlin", and they're causing some serious damage to corporate networks around the world. The group's malware campaign seems ...
Data Breach Of Department Of Veterans Affairs
Hackers aren't picky when it comes to target selection, and no one is safe. Unfortunately, that includes the Department of Veterans Affairs, which recently disclosed that a hacker successfully breached their system ...
Staples May Have Exposed Some Of Its Customer Data
If you're a customer of US retail chain Staples, you may have recently received a notification from the company regarding a problem with their Order Tracking system. According to information in the ...
Nvidia Gets In The CPU Game With ARM Purchase
If you're more than a casual gamer, you're probably already quite familiar with Nvidia, one of the industry's leaders when it comes to graphics cards. Recently, the company announced a massive $40 ...
Microsoft Edge Browser Is Included With Latest Windows 10 Updates
Do you use Microsoft Edge? Unfortunately, Microsoft doesn't care whether you do or not, they're force-installing the browser on Windows 10 systems as part of their updates. Ostensibly, this is because the ...
Windows Makes Changes To Avoid Finger Command Security Vulnerability
Hackers use a variety of techniques to infiltrate systems and make off with data, but one of the more effective approaches is to use the system against itself. There are a number ...
Bluetooth Vulnerability Could Affect The Majority Of Devices
Do you have a smartphone, tablet, laptop or a "smart" device in your home? Or perhaps the better question is, how many of those devices do you have? Whatever your number is, ...
Update Adobe Media Encoder Immediately With Current Patch
Adobe took the unusual step of releasing an out of band patch to address a trio of serious security issues in Adobe Media Encoder. The program is used by tens of thousands ...
Chrome Update Will Block Resource Intensive Ads
Are you a regular Chrome user? If so, you've got yet another reason to love the most popular browser in the world. Recently, Google announced the pending rollout of another new feature ...
Microsoft Adds Lists To Their Teams Communication Platform
One of the more common complaints people have about mobile devices is the fact that it's still harder than it should be to do certain kinds of work. Manipulating spreadsheets on a ...
