RESEARCH
Negligence, Gross Negligence, and the Clauses That Decide Your Fate
Most MSP disputes aren’t about who’s perfect. They’re about who looks reasonable on paper. When claims from a client, an insurer, ...
Cyber Compliance
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Why You Might Want to Reconsider Your WISP for Every Single Client
Why This Isn’t Just About Checking a Compliance Box If you’re running an MSP, you’ve probably heard about Written Information Security Plans (WISPs). Maybe you’ve even created one—for certain clients, in certain industries, under certain regulations. But here’s the question: ...
The Dangerous Compliance Shortcut That Could Put Your MSP on the Hook for Negligence
Imagine sitting across from your best client. They tell you they’ve found a company that can build out their entire HIPAA compliance program in under three days. No heavy lifting. Fully automated. ...
Cyber Liability
You’re Using Your Smartest Engineer Wrong (And So Are Your Clients)
What if I told you that you’re misusing the most powerful engineer on your team? No, not Josh. Not the guy with the beard who still thinks ZFS is the answer to everything. I’m talking about AI. And right now? ...
What a New Lawsuit Can Teach Us About Cyber Liability and Documentation
When a cyber insurance provider sues vendors after a ransomware incident, it’s not just about fault—it’s about proof. In Ace American Insurance Co. v. Congruity 360 and Trustwave, we see how courts allocate responsibility—and why the side with the best ...
Why Plaintiff Attorneys Are Watching Your Breaches—And Why You Can’t Hide
Managed Service Providers (MSPs) sit at the heart of their clients’ IT and cybersecurity. But when it comes to data breaches, MSPs often underestimate who’s paying attention. It’s not just regulators and customers—it’s also plaintiff attorneys eager to file class-action ...
Insurance & MSP Liability
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
If You Don’t Own the Security Stack, You’ll Be Replaced
There’s a quiet shift happening in the cyber insurance world—and if you’re not talking to your clients about it, someone else is. That someone is their insurance provider. And they’re not just selling policies anymore. They’re selling cybersecurity solutions too. ...
More Articles
Latest Windows 10 Update Fixes SSD Defrag Issue
Do you have a solid- state drive (SSD)? If so, you're probably aware that recent builds of Windows 10 have introduced an unexpected issue. It causes the automatic maintenance feature of the ...
Intel AMT Releases Security Update For Some Processors
Recently, Intel released a very important update designed to address nine separate security flaws in their chipsets as part of their September 2020 Platform Update. Of the flaws addressed by this fix, ...
Hackers Used Windows Theme Packs To Hack Passwords
Are you a fan of customizing your Windows experience via themes? If so, you're not alone. While it's true that themes aren't used by a majority of Windows users, they're still highly ...
Features Of The New Android 11 Phone
If you're an Android user and you're interested in getting the latest on offer from the company, Google has announced that they're ready to release Android 11 to the general public. As ...
Adobe Updates Some Of Their Products Due To Critical Issues
Adobe continues to have problems associated with JavaScript. As a consequence, they have released new patches for Experience Manager, InDesign, and Framemaker. Of these, the patch for Experience Manager is the largest, ...
Some NAS Devices Are Being Exploited By Remote Hackers
Do you have any network-attached storage (NAS) devices attached to your home or corporate network? If so, be advised that they've become the new favorite inroad for hackers around the world. According ...
Upgrade Older Phones To Get New Pokemon Go Updates
Are you a Pokemon Go fan? If so, we've got bad news. Beginning in October of this year (2020), your game will stop working on older Android and iOS devices. Support is officially ...
New Features Have Been Added to Office 365
If you're an Office 365 user, you'll be pleased to know that that Word for the web now has two cool new features: Transcribe and support for voice commands. Currently, the transcription ...
New Malware Maker Got Past Apple Security
Apple has been historically very good at keeping malware out of their app store, and they're constantly improving their security protocols on that front. In fact, since February of this year (2020), ...
Google Turns Up The Speed on Chrome
Who doesn't love a faster and more seamless surfing experience? If you're a Google Chrome user, you're going to want to upgrade to Chrome 85 at your next opportunity. It includes a ...
Amazon Moves A Step Closer To Delivery By Drone
For more than a decade, futurists have been talking about the day when drones will be used to deliver everything from packages to Pizzas. If you've been following the trends, you know ...
AI May Soon Make Your Commute Smarter And Faster
It's no secret that the Internet of Things has seen explosive growth in recent years, but now, even municipalities are getting in on the game. The city of Phoenix has recently partnered ...
