RESEARCH
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
Cyber Compliance
Stop Getting Mad When Your Client Won’t Buy Compliance
You know the look. You explain how they need MFA, a risk assessment, documented policies, backups that actually restore… and your client stares back at you like you just recited the GDPR in ancient Greek. You leave the meeting frustrated. ...
“Fined Without a Breach?” Why the Wojeski $60,000 Penalty Matters—even if You Think You’re Small
You’ve seen two kinds of headlines after cyber incidents: (1) lawsuits and (2) regulatory enforcement. The recent $60,000 fine against Wojeski ...
New California Audit Law Just Put Your MSP on the Hook. Here’s How to Turn It Into Recurring Revenue
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Cyber Liability
One Misconfigured AI Agent Can Impact Every Client You Manage
When One Action Hits Every Client, Governance Decides the Outcome Imagine a hypothetical that’s taught in law school every semester: A delivery driver abandons his route to join a drum circle for three days. On his way back, he causes ...
They Already Have an IT Department. Good. That’s Why You Should Call.
Last night I was at dinner with the CEO of an MSP. Good operator. Growing. Adding clients. Doing the work. We were walking around his town before dinner talking about the usual founder stuff. Processes. How to get people to ...
Agentic AI at the Edge: Opportunity, Autonomy & the Coming Legal Minefield
You’ve probably heard executives gush about autonomous AI agents, the shiny new productivity booster that can automate workflows faster than you can say “zero-trust.” But what they don’t hype is how agentic AI turns your cybersecurity playbook into an existential ...
Insurance & MSP Liability
The Clients You're Ignoring Are the Ones Who Will Sue You
I said something on stage at XChange last week that made a lot of people in the room uncomfortable. "Your smallest clients are your biggest risk." Not your enterprise accounts. Not the ones with complex environments and demanding SLAs. The ...
You’re Not Insured. You’re Just Hopeful.
So there I am, wrapping up a conference session—over 1,000 MSPs in the building—and one guy comes up clutching a fresh copy of Standardized like it’s a fire extinguisher in a server room. He’s nodding along, clearly rattled in all ...
Your MSP Carries More Risk Than a Magazine Stand—and That’s a Problem
Let’s talk about airport gift shops for a minute. You know the ones—tiny kiosks with $14 neck pillows, expired jerky, and three copies of Men’s Health no one’s ever going to read. Now, tell me—how much sensitive data do you ...
More Articles
End To End Encryption Comes To Microsoft Teams
In a bid to further bolster security Microsoft has recently announced the roll-out of end to end encryption for one to one Microsoft Teams calls. Teams already encrypts user data both in ...
Criminals Are Using YouTube Video Channels To Spread Malware
YouTube has long been a hunting ground used by hackers and scammers to push all manner of hoaxes, scams and malicious code onto unsuspecting users. A security researcher known only as Frost ...
AllBlock Chrome Ad Blocker Is No Longer Safe To Use
Internet ads are annoying. People tend to go to great lengths to avoid them if possible which is why ad blocking software and browser extensions are so popular. One of the more ...
Windows 11 Update Might Cause Brother Printer Problems
Early adopters who are rushing to embrace and experiment with Windows 11 and that use Brother brand printers may experience printing problems. Microsoft recently posted a help article on their website explaining ...
AirPods Pro Repair Program Extended For Static Sound Problems
Are you an AirPods Pro owner? Do yours crackle and hiss? If you answered yes to both of those questions be aware that Apple has recently extended the support window for the ...
Update LibreOffice And OpenOffice To Avoid Critical Security Risk
Do you use LibreOffice or OpenOffice? If so be aware that security updates have recently been issued due to the recent discovery of a major security flaw. This vulnerability allows an attacker ...
Warn Your Employees About The New DocuSign Phishing Campaign
Phishing attacks tend to focus on executive level targets. They focus on high ranking targets who have considerable system access. That appears to be changing. A recent trend tracked by researchers from ...
Continuous Scrolling Coming To Mobile Google Searches
Do you use Google Chrome on your phone? If so you may have found yourself frustrated more than once by having to tap the "see more results" button because you were unable ...
What Caused The Major Facebook Outage?
If you use Facebook then you are no doubt aware that recently the company experienced an outage that took the site offline for several hours. Many people initially assumed that the company ...
Twitch Hack Was Much Bigger Than Expected
Are you a gamer or do you broadcast on Twitch for some other reason? If so be aware that the platform was recently hacked and the amount of information the attackers made ...
Some AMD Chips Aren’t Performing Well With Windows 11
Do you have a computer powered by an AMD chipset? Are you excited to upgrade to Windows 11? If you answered yes to both of those questions you should know that at ...
Google Forcing Accounts To Use Two Factor Authentication
Google recently announced that they're planning to auto-enroll some 150 million user accounts into two factor authentication (2FA). The company prefers the term two-step verification (2SV). The company had this to say ...
