The $925,000 Mistake MSPs Keep Making

Imagine having to cut a $925,000 check tomorrow.

Why?

One of your project-based clients just suffered a breach. When they were deposed for a class-action lawsuit, they named you.

Now, it’s your problem.

This just happened to an MSP. And if you think it can’t happen to you, you’re wrong.

Do You Have Clients That Aren’t Fully Covered?

Think about it—do you have any clients that don’t use your full security program?

Maybe it’s a small client that only pays for your RMM and antivirus.

Maybe it’s a large client that just brings you in for occasional projects.

Have you recommended a real security program?

Have you offered them your advanced security services?

Have you told them about your Cyber Liability Guard program?

If the answer is yes, that’s great. That’s step one.

But here’s the bigger question: Can you prove it?

Excuses Won’t Save You in Court—Evidence Will

If you don’t have documented proof that you recommended security solutions and educated the client on risk, it’s your word against theirs.

And in court, excuses don’t matter. Evidence does.

That’s where a Risk Acceptance Document comes in.

How to Present It Without Losing Clients

The wrong approach? Handing your client a document and telling them to sign it.

The right approach? Positioning it as a requirement for your errors & omissions (E&O) insurance.

“Our insurance requires us to document when a client declines a security recommendation. It protects both of us.”

That way, they see it as a business necessity, not a sales tactic.

Let’s Make Sure You Have Evidence

If you aren’t sure whether you have hidden liability risks, you need to fix that now.

Get a Cyber Liability Assessment today: galacticadvisors.com/liability

Because the worst time to realize you’re unprotected is when the lawsuit arrives.