Your Smallest Client Will Burn You
I was on a call last week with an MSP who was still trying to figure out what Cyber Liability Essentials really is. He thought it was something you sell as a one-off. A product. …
If Victoria’s Secret Can Go Dark Overnight, What’s Stopping Your Clients from Doing the Same?
Let’s talk about the pink elephant in the room—Victoria’s Secret just pulled their U.S. website offline and paused some in-store operations. Why? Because of a “security incident.” No “hack.” No “breach.” No “ransomware.” Just a …
Your Client Doesn’t Want “IT.” They Want Protection.
Let’s be honest. No one wakes up thinking, “I hope my MSP upgraded my RMM today.” They don’t care about patching schedules, firmware updates, or how many times your agent checked CPU usage. They care …
What Happens When the Small Client Becomes the Big Problem?
It’s your smallest client. The one who always pushes back on MFA. The one still using the same unmanaged laptop from 2016. The one who just “wants to keep it simple.” Now imagine they get …
Your Clients Think You’re Ready for a Breach—Are You?
Let me guess: your incident response plan is a two-page PDF that basically says “call IT and hang in there.” Maybe there’s a phone tree. Maybe a “stay calm” reminder. But if you’re honest—it’s not …
Your Smallest Client Is Your Biggest Lawsuit Waiting to Happen
We just launched Cyber Liability Essentials, and here’s the wild part: Over 700 clients now have a fully documented Incident Response Plan—with communication playbooks, mapped responsibilities, and customized evidence ready to go. Let that sink …
If You’re Not Writing the Plan, You’re Writing the Check
When the breach hits, it won’t matter how fast you can spin up backups. What matters is who speaks first, who gets blamed, and who can prove they had a plan. Here’s the problem: most …
Welcome to the Galactic Bubble—Now Let Me Pop It
I’m at Galactic Universe, and let me tell you: it’s electric. Everyone’s smiling. Everyone’s hugging. Everyone’s got a success story to share. You’d think we were celebrating unicorn valuations and flawless QBRs. It’s inspiring. It’s …
The Breach Is Just the Beginning: Why Most MSPs Aren’t Ready for What Comes Next
You’re an MSP. You’ve got this. You’ve got backups the hackers can’t touch. You know how to restore a server faster than a barista makes espresso. Your EDR stack is top-notch, your RMM’s locked down, …
Stop Supporting Clients Who Don’t Want to Be Secure
I was on a call with the owner of an MSP the other day. Smart guy. He tells me, “We’ve got our Basic IT solution and our Advanced Security offering split out.” I nodded. That’s …
