October 14, 2025. That’s the date Windows 10 joins the graveyard of obsolete operating systems. No patches. No updates. No support. And if your clients are still using it after that? They’re not just behind—they’re exposed. And when it all ...
Let’s talk about the two most misunderstood species in your MSP: the sales rep and the engineer. You pay your sales team on commission. They close a deal? They get a check. Simple. Straightforward. “Coin-operated,” as many of you like ...
Remember Indiana Jones and the Temple of Doom? Yeah, the one with booby traps around every corner. Spikes. Snakes. Fire pits. A crumbling rope bridge. Every step was unpredictable. Every move had consequences. The treasure? Locked down tighter than a ...
The Secret Sales Strategy That Turns Prospects into Clients—Even When They Say No I just got off the phone with one of our partners. He’s smiling—because his sales are working. And let me tell you, it’s not because he hired ...
You want to grow this quarter. You’ve got the usual goals—top-line revenue, smoother project execution, better support delivery. But there’s something broken in your org chart that’s killing your progress, and you don’t even see it. You’re blending projects with ...
I just got off the phone with an MSP owner. He was furious. And not in the “my espresso machine is broken” kind of way. He was mad because we found stuff—real stuff—during a third-party security assessment of his client’s ...
Let me guess—you’re out there telling prospects about your EDR. Your MDR. Maybe you even toss in a fancy SOC. You know what that sounds like in 2025? A caveman grunting about his shiny new flame. Newsflash: Everyone is selling ...
You ever get into one of those “which RMM is better” debates? Or maybe it’s EDR. Or backup. Or MDR. Or whatever new acronym the channel’s obsessing over this week. Everyone’s got an opinion. Everyone’s got a preferred vendor. And ...
It’s not the hackers. It’s not the budget. It’s not even the tools. It’s your engineer—googling fixes, pasting AI scripts, and hoping something sticks. Not because they’re bad. But because they were thrown into the fire without a process—playing pretend ...
You get your quarterly assessment back, and there they are—those ugly red marks. Things you thought were handled? Still wide open. Vulnerabilities you swore were fixed? Back again. Issues you know your team patched? Sitting there like a neon sign ...
