It’s your smallest client. The one who always pushes back on MFA. The one still using the same unmanaged laptop from 2016. The one who just “wants to keep it simple.” Now imagine they get breached. And it’s not just ...
Let me guess: your incident response plan is a two-page PDF that basically says “call IT and hang in there.” Maybe there’s a phone tree. Maybe a “stay calm” reminder. But if you’re honest—it’s not a plan. It’s a coping ...
We just launched Cyber Liability Essentials, and here’s the wild part: Over 700 clients now have a fully documented Incident Response Plan—with communication playbooks, mapped responsibilities, and customized evidence ready to go. Let that sink in. While you’re still trying ...
When the breach hits, it won’t matter how fast you can spin up backups. What matters is who speaks first, who gets blamed, and who can prove they had a plan. Here’s the problem: most of your clients don’t have ...
I’m at Galactic Universe, and let me tell you: it’s electric. Everyone’s smiling. Everyone’s hugging. Everyone’s got a success story to share. You’d think we were celebrating unicorn valuations and flawless QBRs. It’s inspiring. It’s contagious. And honestly, I’m thrilled ...
You’re an MSP. You’ve got this. You’ve got backups the hackers can’t touch. You know how to restore a server faster than a barista makes espresso. Your EDR stack is top-notch, your RMM’s locked down, and you’ve got tabletop exercises ...
I was on a call with the owner of an MSP the other day. Smart guy. He tells me, “We’ve got our Basic IT solution and our Advanced Security offering split out.” I nodded. That’s exactly how you should do ...
An attacker lands in your environment. It’s not ideal—but hey, you’ve done the right things. You’ve got a hardened stack. You’ve even deployed something bulletproof like SentinelOne. You’re sleeping well. Until you read this. There’s a Little Trick to Disable ...
I was talking to a lawyer recently—sharp guy, been through the wringer with business litigation. I asked him, “How do you avoid getting sued?” He didn’t even blink. “You don’t.” “If you’re running a business long enough, it’s not a ...
If you’ve been in the MSP business long enough, you’ve had this type of “client.” Not really a client. Not really not. The kind who doesn’t want your stack. Doesn’t want to be managed. Doesn’t believe in layered security or ...
