When it comes to hacking, your end users are the easiest way into the network. Hackers know it. Insurance companies know it—that’s why cyber awareness training is no longer optional.

Here’s the truth: your clients think you’re already doing this.

But let me ask you this—are you delivering the training they need? Or is it just phishing simulations and a hope for the best?

Let’s get clear about what effective training looks like.

To actually reduce risk, cyber awareness training requires three critical elements:

1. Frequency.

This isn’t a “set it and forget it” annual compliance checkbox. Real training happens often—at least monthly. Why? Because behavior doesn’t change overnight, and cybersecurity habits need reinforcement.

2. Engagement.

People learn best when they see how it matters to them personally. Want users to care about protecting the company? Show them how to protect themselves. When they start locking down their personal data, they automatically become better guardians of your clients’ systems.

3. Evidence.

Without proof, training doesn’t count. Insurance carriers and auditors require documentation—evidence that training happened and that users understood it. Without this, you could be left holding the bag when an incident occurs.

So, what does successful training actually look like?

Imagine a user-friendly program where participants watch short videos like this one, answer questions, and provide the evidence you need to demonstrate compliance. It’s simple. It’s measurable. And it works.

Here’s the kicker: Your clients already assume you’re doing this.

When the next breach happens—and it will—they’ll be looking to you. Are you ready to show that training is in place and effective?

If not, let’s fix that now. Your credibility—and your clients’ security—depends on it.