You’re busy. Your team is busy. Your clients are busy.

And that’s exactly what cybercriminals are counting on.

A new social engineering attack is making its way into networks across the world—and it’s shockingly simple. Here’s how it works:

Step 1: Create chaos. Attackers flood a user’s inbox with thousands of spam messages, overwhelming their email and making it impossible to work.

Step 2: Play the hero. A “Help Desk” message pops up—seemingly from IT—offering to fix the problem.

Step 3: Hook the victim. They send a convincing link, claiming it will clean up the inbox in seconds.

Step 4: Take over. The link grants the hacker remote access, leading to ransomware, data theft, and full system compromise.

Would Your Users Fall for It?

The real question is: Are you training your clients to spot this kind of attack?

If not, you’re sitting on a huge opportunity—both to protect your clients and to position your MSP as their trusted security partner.

Self-Defense Training: Your Best Line of Defense 

We can help you roll out effective cybersecurity training for your users, ensuring they:

  • Recognize social engineering scams before they happen
  • Know how to verify IT communications and avoid impersonation attacks
  • Have the confidence to question suspicious requests instead of blindly trusting them

And here’s the best part—we’ll gather evidence that your users completed the training and understood the material. That’s the proof you need for compliance, insurance, and peace of mind.

Here’s an example of what you should be sharing with your clients:

 

Don’t Wait for the Next Attack

Your users are the weakest link—or your strongest defense. Which one they become is up to you.