There’s a dangerous myth spreading through the MSP world right now. It goes like this: “We’ve got AI-driven security tools, so we’re covered.”
Let’s burst that bubble.
After performing over 1,100 penetration tests in the last 90 days, the results are clear—AI isn’t the silver bullet you think it is. In fact, if you’re relying on AI-driven EDR alone, attackers are probably already inside your clients’ networks… and you won’t even know it.
Here’s What We’re Finding (And It’s Not Pretty)
- AI Stops the Obvious Stuff—but Misses the Real Threats.
Yes, AI-driven tools usually flag blatant malicious behavior—things like token hijacking will often trigger a response. But attackers aren’t stupid. They’re not going to set off the alarm bells unless they want to.
- Living Off the Land Still Works.
Attackers don’t need flashy malware when they can use built-in operating system tools. PowerShell, Command Prompt, Task Scheduler—all tools attackers can use without triggering AI defenses. Once they gain persistence, they’re in your clients’ systems for the long haul.
- Slow and Steady Wins the Hack.
Most AI tools have a weakness: they’re lazy by design. Why? Because if they reacted to every suspicious move, your clients’ systems would crash under false positives. So, attackers take their time—moving quietly, accessing sensitive data on one device, then waiting days before hitting the next one. AI doesn’t blink.
How Do You Fix This? Layered Security Still Wins.
AI isn’t useless—but it’s not enough on its own. Here’s what our tests prove MSPs need to start doing right now:
- Stick to a Standards-Based Security Framework.
No, standards aren’t dead. They’re more relevant than ever. AI should be part of your strategy, not the whole playbook. Build a layered defense using established frameworks like NIST or CIS Controls – remember these are all built into our portal and crosslinked with implementation steps. The human layer still matters.
- Hashes Still Matter—Keep Them Updated.
Most AI security tools still rely heavily on hashes for detection. If your definitions and hashes aren’t updated regularly, you’re leaving massive holes open for attackers.
- Diversify Your Vendors.
Different AI engines pick up different behaviors. Relying on a single vendor? That’s like having one technician reviewing every log—you’re going to miss things. Mix it up. Different perspectives mean different triggers get caught.
- Evidence, Evidence, Evidence.
Even with AI, attackers will get through eventually. When that happens, the only thing standing between you and a lawsuit is evidence:
- Document every security recommendation.
- Get risk acceptance in writing.
- Ensure your clients have valid cyber insurance policies—and review them regularly.
The Bottom Line: AI Isn’t Smarter Than a Patient Hacker
Attackers know the game. They’re evolving faster than the tools trying to stop them. Moving slowly, using built-in tools, and blending into the background still works—and AI isn’t stopping them.
As an MSP, it’s your job to stay ahead of the curve. Keep your security layered, stay vigilant, and never assume AI has your back completely.
Because when the breach happens—and it will happen—your defense plan can’t be “Let the robots handle it.” You need strategy, evidence, and a clear roadmap to protect yourself and your clients from the next wave of attacks.
Are you ready?
