Every MSP wants to talk about cybersecurity when things are going well. New tools, new programs, and a clean vCSO pitch that sounds great in a sales call and looks great in a slide deck. Dashboards, frameworks, and maturity models that promise progress and control. ...
If you’ve been in the MSP world for long, you’ve probably noticed this pattern. A new product hits the channel, and we rush to add a control. A vendor releases a shiny capability, and we bolt that on. A client asks, “Are we protected from this?” and ...
A while back, I got a call from an MSP owner who sounded like he had just finished gargling battery acid. He told me he lost a client he had supported for ...
It starts like every other sales call with an organization that has its own internal IT department. The prospect’s IT team walks you through their stack. They brag about their EDR. They’ve got a fancy firewall. They’ve got “AI‑powered everything.” ...
In 2024, class action lawsuits cost businesses over $42 billion globally. But for MSPs, the costliest threat isn’t ransomware—it’s litigation. And the legal doctrines you're relying on to protect you? They're not nearly as safe as you think. Class action ...
