Let’s get real. Your clients are already using AI. They’re excited about how much more “effective” it makes them. Which means they’re doing the one thing you begged them not to do: Uploading PII? Happening. Copy-pasting sensitive client records into ...
I was talking to an MSP the other day who said, “The portal’s slow. I can’t ever find what I need.” So I asked him, “When’s the last time you logged in?” His answer? A few months ago. Holy cow. ...
If your clients process sensitive data, your MSP is now part of the legal conversation. On July 24, 2025, California finalized new rules that require businesses processing high-risk personal information to undergo annual, independent cybersecurity audits. This isn’t just for ...
Let’s play a game. Imagine you hire a new assistant. Bright. Helpful. Always eager to please. You ask it to pull a report. It delivers. You ask it to summarize last quarter’s numbers. Done in seconds. Now imagine that same ...
Your clients are making assumptions about you right now. They assume you’ve got their security handled. They assume you’re gathering the evidence. They assume you’ve already written their incident response plan. But here’s the problem: they’re wrong. I was on ...
You think you’re being clear. You told the client they needed MFA. You recommended better backups. You flagged that firewall. But when things go sideways—when data’s lost, insurance denies the claim, or the lawyers come knocking—they don’t remember your recommendations. ...
Your Clients Don’t Need Another IT Vendor. They Need a Cybersecurity Leader. If you’re still selling managed services like it’s 2015, you’re already losing. The MSP market has shifted. The stakes are higher. Clients aren’t asking how many tickets you ...
Here’s the thing nobody wants to say out loud: Your employees are already using AI tools—whether you’ve approved them or not. And some of those tools? They’re fantastic productivity boosters. Others are ticking legal, compliance, and PR time bombs that ...
Most MSPs think cybersecurity starts with tools—firewalls, MDR, backups. But there’s a silent killer in your stack: the lack of an Acceptable Use Policy (AUP). You probably have one. Maybe it’s buried in your documentation platform. Maybe your client signed ...
Why This Isn’t Just About Checking a Compliance Box If you’re running an MSP, you’ve probably heard about Written Information Security Plans (WISPs). Maybe you’ve even created one—for certain clients, in certain industries, under certain regulations. But here’s the question: ...
